Its a junk email
1) The "scam" would actually form a telecommunications fraud not a royal mail one.
2) you cannot be charged £15 for a call by connection only - the max UK rate is £1.50 per minute - if you hang up straight away you only get charged £1.50
The Royal Mail number is/was an INTERNAL FRAUD number. It was at one point being jammed and may now have been removed.
To check premium numbers use this link
Icstis Consumer - Number Checker
ICTIS actually have this to say about the scam AND THEY CONFIRM THE EMAIL IS A HOAX (although it relates to an incident in 2005 - which has now been closed down).
http://www.icstis.org.uk/pdfs_news/email.pdf